Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 25593
VM0025593Membermember25593@example.test · +601110025593 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
413
Current loyalty balance
Lifetime Spend
RM 517
Across 10 visits
Total Visits
10
Since 2025-11-25
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
156d
2026-05-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
413 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 9
Outlet purchase
2026-04-24 · Member activity · RM 47.25
App session
2026-04-12 · OPLUMO Outlet 9
Points credited
2026-03-31 · Member activity · RM 53.55
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 9
Outlet purchase
2026-03-07 · Member activity · RM 59.85
Points credited
2026-02-23 · OPLUMO Outlet 9
Outlet purchase
2026-02-11 · Member activity · RM 66.15