Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 25627
VM0025627Silvermember25627@example.test · +601110025627 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted Out
Points Balance
1,312
Current loyalty balance
Lifetime Spend
RM 1,641
Across 17 visits
Total Visits
17
Since 2025-06-30
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
178d
2026-04-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,312 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 9
Outlet purchase
2026-04-02 · Member activity · RM 58.50
App session
2026-03-21 · OPLUMO Outlet 9
Points credited
2026-03-09 · Member activity · RM 66.30
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 9
Outlet purchase
2026-02-13 · Member activity · RM 74.10
Points credited
2026-02-01 · OPLUMO Outlet 9
Outlet purchase
2026-01-20 · Member activity · RM 81.90