Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 25648
VM0025648Silvermember25648@example.test · +601110025648 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,171
Current loyalty balance
Lifetime Spend
RM 1,464
Across 18 visits
Total Visits
18
Since 2025-11-16
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,171 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 13
Outlet purchase
2026-09-06 · Member activity · RM 75.00
App session
2026-08-25 · OPLUMO Outlet 13
Points credited
2026-08-13 · Member activity · RM 85.00
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 13
Outlet purchase
2026-07-20 · Member activity · RM 95.00
Points credited
2026-07-08 · OPLUMO Outlet 13
Outlet purchase
2026-06-26 · Member activity · RM 105.00