Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 25677
VM0025677Silvermember25677@example.test · +601110025677 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,141
Current loyalty balance
Lifetime Spend
RM 1,427
Across 15 visits
Total Visits
15
Since 2025-08-04
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,141 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 8
Outlet purchase
2026-04-01 · Member activity · RM 93.00
App session
2026-03-20 · OPLUMO Outlet 8
Points credited
2026-03-08 · Member activity · RM 105.40
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 8
Outlet purchase
2026-02-12 · Member activity · RM 117.80
Points credited
2026-01-31 · OPLUMO Outlet 8
Outlet purchase
2026-01-19 · Member activity · RM 130.20