Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25680
VM0025680Silvermember25680@example.test · +601110025680 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,808
Current loyalty balance
Lifetime Spend
RM 2,261
Across 33 visits
Total Visits
33
Since 2025-02-17
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,808 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 11
Outlet purchase
2026-09-04 · Member activity · RM 44.25
App session
2026-08-23 · OPLUMO Outlet 11
Points credited
2026-08-11 · Member activity · RM 50.15
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 11
Outlet purchase
2026-07-18 · Member activity · RM 56.05
Points credited
2026-07-06 · OPLUMO Outlet 11
Outlet purchase
2026-06-24 · Member activity · RM 61.95