Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 25721
VM0025721Silvermember25721@example.test · +601110025721 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
2,060
Current loyalty balance
Lifetime Spend
RM 2,575
Across 25 visits
Total Visits
25
Since 2025-07-31
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,060 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 1
Outlet purchase
2026-09-24 · Member activity · RM 83.25
App session
2026-09-12 · OPLUMO Outlet 1
Points credited
2026-08-31 · Member activity · RM 94.35
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 1
Outlet purchase
2026-08-07 · Member activity · RM 105.45
Points credited
2026-07-26 · OPLUMO Outlet 1
Outlet purchase
2026-07-14 · Member activity · RM 116.55