Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25728
VM0025728Goldmember25728@example.test · +601110025728 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
3,054
Current loyalty balance
Lifetime Spend
RM 3,818
Across 38 visits
Total Visits
38
Since 2024-08-29
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
105d
2026-06-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,054 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 8
Outlet purchase
2026-06-14 · Member activity · RM 63.75
App session
2026-06-02 · OPLUMO Outlet 8
Points credited
2026-05-21 · Member activity · RM 72.25
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 8
Outlet purchase
2026-04-27 · Member activity · RM 80.75
Points credited
2026-04-15 · OPLUMO Outlet 8
Outlet purchase
2026-04-03 · Member activity · RM 89.25