Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 25757
VM0025757Membermember25757@example.test · +601110025757 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
856
Current loyalty balance
Lifetime Spend
RM 1,071
Across 29 visits
Total Visits
29
Since 2025-05-11
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
856 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 3
Outlet purchase
2026-09-15 · Member activity · RM 24.00
App session
2026-09-03 · OPLUMO Outlet 3
Points credited
2026-08-22 · Member activity · RM 27.20
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 3
Outlet purchase
2026-07-29 · Member activity · RM 30.40
Points credited
2026-07-17 · OPLUMO Outlet 3
Outlet purchase
2026-07-05 · Member activity · RM 33.60