Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 25774
VM0025774Silvermember25774@example.test · +601110025774 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
2,123
Current loyalty balance
Lifetime Spend
RM 2,654
Across 42 visits
Total Visits
42
Since 2024-07-14
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
79d
2026-07-22
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
2,123 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 3
Outlet purchase
2026-07-10 · Member activity · RM 54.00
App session
2026-06-28 · OPLUMO Outlet 3
Points credited
2026-06-16 · Member activity · RM 61.20
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 3
Outlet purchase
2026-05-23 · Member activity · RM 68.40
Points credited
2026-05-11 · OPLUMO Outlet 3
Outlet purchase
2026-04-29 · Member activity · RM 75.60