Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 25781
VM0025781Silvermember25781@example.test · +601110025781 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,261
Current loyalty balance
Lifetime Spend
RM 1,577
Across 12 visits
Total Visits
12
Since 2026-02-21
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,261 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 10
Outlet purchase
2026-08-26 · Member activity · RM 120.00
App session
2026-08-14 · OPLUMO Outlet 10
Points credited
2026-08-02 · Member activity · RM 136.00
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 10
Outlet purchase
2026-07-09 · Member activity · RM 152.00
Points credited
2026-06-27 · OPLUMO Outlet 10
Outlet purchase
2026-06-15 · Member activity · RM 168.00