Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 25789
VM0025789Membermember25789@example.test · +601110025789 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
190
Current loyalty balance
Lifetime Spend
RM 238
Across 4 visits
Total Visits
4
Since 2026-04-22
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
116d
2026-06-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
190 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 1
Outlet purchase
2026-06-03 · Member activity · RM 39.75
App session
2026-05-22 · OPLUMO Outlet 1
Points credited
2026-05-10 · Member activity · RM 45.05
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 1
Outlet purchase
2026-04-16 · Member activity · RM 50.35
Points credited
2026-04-04 · OPLUMO Outlet 1
Outlet purchase
2026-03-23 · Member activity · RM 55.65