Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 25813
VM0025813Membermember25813@example.test · +601110025813 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
580
Current loyalty balance
Lifetime Spend
RM 725
Across 5 visits
Total Visits
5
Since 2026-04-24
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
96d
2026-07-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
580 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 8
Outlet purchase
2026-06-23 · Member activity · RM 134.25
App session
2026-06-11 · OPLUMO Outlet 8
Points credited
2026-05-30 · Member activity · RM 152.15
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 8
Outlet purchase
2026-05-06 · Member activity · RM 170.05
Points credited
2026-04-24 · OPLUMO Outlet 8
Outlet purchase
2026-04-12 · Member activity · RM 187.95