Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 25814
VM0025814Membermember25814@example.test · +601110025814 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted Out
Points Balance
249
Current loyalty balance
Lifetime Spend
RM 312
Across 9 visits
Total Visits
9
Since 2026-05-17
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
249 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 9
Outlet purchase
2026-09-26 · Member activity · RM 25.50
App session
2026-09-14 · OPLUMO Outlet 9
Points credited
2026-09-02 · Member activity · RM 28.90
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 9
Outlet purchase
2026-08-09 · Member activity · RM 32.30
Points credited
2026-07-28 · OPLUMO Outlet 9
Outlet purchase
2026-07-16 · Member activity · RM 35.70