Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 25834
VM0025834Silvermember25834@example.test · +601110025834 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,275
Current loyalty balance
Lifetime Spend
RM 2,844
Across 21 visits
Total Visits
21
Since 2025-10-08
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,275 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 12
Outlet purchase
2026-09-21 · Member activity · RM 117.75
App session
2026-09-09 · OPLUMO Outlet 12
Points credited
2026-08-28 · Member activity · RM 133.45
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 12
Outlet purchase
2026-08-04 · Member activity · RM 149.15
Points credited
2026-07-23 · OPLUMO Outlet 12
Outlet purchase
2026-07-11 · Member activity · RM 164.85