Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 25838
VM0025838Goldmember25838@example.test · +601110025838 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
2,980
Current loyalty balance
Lifetime Spend
RM 3,725
Across 43 visits
Total Visits
43
Since 2024-09-04
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,980 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 16
Outlet purchase
2026-09-18 · Member activity · RM 77.25
App session
2026-09-06 · OPLUMO Outlet 16
Points credited
2026-08-25 · Member activity · RM 87.55
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 16
Outlet purchase
2026-08-01 · Member activity · RM 97.85
Points credited
2026-07-20 · OPLUMO Outlet 16
Outlet purchase
2026-07-08 · Member activity · RM 108.15