Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 25885
VM0025885Silvermember25885@example.test · +601110025885 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,097
Current loyalty balance
Lifetime Spend
RM 1,372
Across 24 visits
Total Visits
24
Since 2025-05-22
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
91d
2026-07-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,097 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 12
Outlet purchase
2026-06-28 · Member activity · RM 46.50
App session
2026-06-16 · OPLUMO Outlet 12
Points credited
2026-06-04 · Member activity · RM 52.70
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 12
Outlet purchase
2026-05-11 · Member activity · RM 58.90
Points credited
2026-04-29 · OPLUMO Outlet 12
Outlet purchase
2026-04-17 · Member activity · RM 65.10