Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 25906
VM0025906Membermember25906@example.test · +601110025906 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
691
Current loyalty balance
Lifetime Spend
RM 865
Across 11 visits
Total Visits
11
Since 2025-11-07
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
156d
2026-05-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
691 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 16
Outlet purchase
2026-04-24 · Member activity · RM 72.00
App session
2026-04-12 · OPLUMO Outlet 16
Points credited
2026-03-31 · Member activity · RM 81.60
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 16
Outlet purchase
2026-03-07 · Member activity · RM 91.20
Points credited
2026-02-23 · OPLUMO Outlet 16
Outlet purchase
2026-02-11 · Member activity · RM 100.80