Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25920
VM0025920Membermember25920@example.test · +601110025920 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
384
Current loyalty balance
Lifetime Spend
RM 481
Across 9 visits
Total Visits
9
Since 2026-02-06
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
101d
2026-06-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
384 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 13
Outlet purchase
2026-06-18 · Member activity · RM 45.75
App session
2026-06-06 · OPLUMO Outlet 13
Points credited
2026-05-25 · Member activity · RM 51.85
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 13
Outlet purchase
2026-05-01 · Member activity · RM 57.95
Points credited
2026-04-19 · OPLUMO Outlet 13
Outlet purchase
2026-04-07 · Member activity · RM 64.05