Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 25921
VM0025921Goldmember25921@example.test · +601110025921 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
2,682
Current loyalty balance
Lifetime Spend
RM 3,353
Across 30 visits
Total Visits
30
Since 2025-04-12
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,682 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 14
Outlet purchase
2026-09-04 · Member activity · RM 102.75
App session
2026-08-23 · OPLUMO Outlet 14
Points credited
2026-08-11 · Member activity · RM 116.45
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 14
Outlet purchase
2026-07-18 · Member activity · RM 130.15
Points credited
2026-07-06 · OPLUMO Outlet 14
Outlet purchase
2026-06-24 · Member activity · RM 143.85