Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 25937
VM0025937Membermember25937@example.test · +601110025937 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted Out
Points Balance
698
Current loyalty balance
Lifetime Spend
RM 873
Across 30 visits
Total Visits
30
Since 2024-12-16
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
698 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 13
Outlet purchase
2026-05-10 · Member activity · RM 27.75
App session
2026-04-28 · OPLUMO Outlet 13
Points credited
2026-04-16 · Member activity · RM 31.45
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 13
Outlet purchase
2026-03-23 · Member activity · RM 35.15
Points credited
2026-03-11 · OPLUMO Outlet 13
Outlet purchase
2026-02-27 · Member activity · RM 38.85