Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25962
VM0025962Silvermember25962@example.test · +601110025962 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,717
Current loyalty balance
Lifetime Spend
RM 2,147
Across 22 visits
Total Visits
22
Since 2025-04-12
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,717 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 4
Outlet purchase
2026-04-13 · Member activity · RM 61.50
App session
2026-04-01 · OPLUMO Outlet 4
Points credited
2026-03-20 · Member activity · RM 69.70
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 4
Outlet purchase
2026-02-24 · Member activity · RM 77.90
Points credited
2026-02-12 · OPLUMO Outlet 4
Outlet purchase
2026-01-31 · Member activity · RM 86.10