Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 25972
VM0025972Goldmember25972@example.test · +601110025972 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,891
Current loyalty balance
Lifetime Spend
RM 4,864
Across 39 visits
Total Visits
39
Since 2024-10-30
Average Order Value
RM 144
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,891 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 14
Outlet purchase
2026-09-02 · Member activity · RM 108.00
App session
2026-08-21 · OPLUMO Outlet 14
Points credited
2026-08-09 · Member activity · RM 122.40
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 14
Outlet purchase
2026-07-16 · Member activity · RM 136.80
Points credited
2026-07-04 · OPLUMO Outlet 14
Outlet purchase
2026-06-22 · Member activity · RM 151.20