Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25986
VM0025986Goldmember25986@example.test · +601110025986 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,282
Current loyalty balance
Lifetime Spend
RM 4,103
Across 35 visits
Total Visits
35
Since 2024-08-27
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
161d
2026-05-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,282 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 11
Outlet purchase
2026-04-19 · Member activity · RM 93.75
App session
2026-04-07 · OPLUMO Outlet 11
Points credited
2026-03-26 · Member activity · RM 106.25
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 11
Outlet purchase
2026-03-02 · Member activity · RM 118.75
Points credited
2026-02-18 · OPLUMO Outlet 11
Outlet purchase
2026-02-06 · Member activity · RM 131.25