Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 26005
VM0026005Membermember26005@example.test · +601110026005 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
843
Current loyalty balance
Lifetime Spend
RM 1,054
Across 7 visits
Total Visits
7
Since 2026-01-08
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
843 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 13
Outlet purchase
2026-04-14 · Member activity · RM 96.00
App session
2026-04-02 · OPLUMO Outlet 13
Points credited
2026-03-21 · Member activity · RM 108.80
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 13
Outlet purchase
2026-02-25 · Member activity · RM 121.60
Points credited
2026-02-13 · OPLUMO Outlet 13
Outlet purchase
2026-02-01 · Member activity · RM 134.40