Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 26050
VM0026050Silvermember26050@example.test · +601110026050 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,276
Current loyalty balance
Lifetime Spend
RM 2,845
Across 23 visits
Total Visits
23
Since 2025-03-30
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
162d
2026-04-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,276 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 7
Outlet purchase
2026-04-18 · Member activity · RM 82.50
App session
2026-04-06 · OPLUMO Outlet 7
Points credited
2026-03-25 · Member activity · RM 93.50
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 7
Outlet purchase
2026-03-01 · Member activity · RM 104.50
Points credited
2026-02-17 · OPLUMO Outlet 7
Outlet purchase
2026-02-05 · Member activity · RM 115.50