Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 26066
VM0026066Goldmember26066@example.test · +601110026066 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,638
Current loyalty balance
Lifetime Spend
RM 4,549
Across 37 visits
Total Visits
37
Since 2024-11-27
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,638 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 6
Outlet purchase
2026-08-25 · Member activity · RM 114.75
App session
2026-08-13 · OPLUMO Outlet 6
Points credited
2026-08-01 · Member activity · RM 130.05
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 6
Outlet purchase
2026-07-08 · Member activity · RM 145.35
Points credited
2026-06-26 · OPLUMO Outlet 6
Outlet purchase
2026-06-14 · Member activity · RM 160.65