Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 26068
VM0026068Silvermember26068@example.test · +601110026068 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,117
Current loyalty balance
Lifetime Spend
RM 1,397
Across 41 visits
Total Visits
41
Since 2024-05-03
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
169d
2026-04-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,117 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 8
Outlet purchase
2026-04-11 · Member activity · RM 27.75
App session
2026-03-30 · OPLUMO Outlet 8
Points credited
2026-03-18 · Member activity · RM 31.45
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 8
Outlet purchase
2026-02-22 · Member activity · RM 35.15
Points credited
2026-02-10 · OPLUMO Outlet 8
Outlet purchase
2026-01-29 · Member activity · RM 38.85