Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 26081
VM0026081Silvermember26081@example.test · +601110026081 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
1,762
Current loyalty balance
Lifetime Spend
RM 2,204
Across 17 visits
Total Visits
17
Since 2025-11-27
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,762 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 4
Outlet purchase
2026-08-30 · Member activity · RM 98.25
App session
2026-08-18 · OPLUMO Outlet 4
Points credited
2026-08-06 · Member activity · RM 111.35
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 4
Outlet purchase
2026-07-13 · Member activity · RM 124.45
Points credited
2026-07-01 · OPLUMO Outlet 4
Outlet purchase
2026-06-19 · Member activity · RM 137.55