Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 26089
VM0026089Silvermember26089@example.test · +601110026089 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
1,752
Current loyalty balance
Lifetime Spend
RM 2,190
Across 14 visits
Total Visits
14
Since 2026-02-07
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,752 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 12
Outlet purchase
2026-09-17 · Member activity · RM 99.75
App session
2026-09-05 · OPLUMO Outlet 12
Points credited
2026-08-24 · Member activity · RM 113.05
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 12
Outlet purchase
2026-07-31 · Member activity · RM 126.35
Points credited
2026-07-19 · OPLUMO Outlet 12
Outlet purchase
2026-07-07 · Member activity · RM 139.65