Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 00267
VM0000267Membermember267@example.test · +601110000267 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
599
Current loyalty balance
Lifetime Spend
RM 750
Across 14 visits
Total Visits
14
Since 2025-09-30
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
599 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 13
Outlet purchase
2026-05-10 · Member activity · RM 43.50
App session
2026-04-28 · OPLUMO Outlet 13
Points credited
2026-04-16 · Member activity · RM 49.30
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 13
Outlet purchase
2026-03-23 · Member activity · RM 55.10
Points credited
2026-03-11 · OPLUMO Outlet 13
Outlet purchase
2026-02-27 · Member activity · RM 60.90