Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00270
VM0000270Goldmember270@example.test · +601110000270 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
2,553
Current loyalty balance
Lifetime Spend
RM 3,192
Across 18 visits
Total Visits
18
Since 2025-07-25
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,553 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 16
Outlet purchase
2026-05-15 · Member activity · RM 111.75
App session
2026-05-03 · OPLUMO Outlet 16
Points credited
2026-04-21 · Member activity · RM 126.65
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 16
Outlet purchase
2026-03-28 · Member activity · RM 141.55
Points credited
2026-03-16 · OPLUMO Outlet 16
Outlet purchase
2026-03-04 · Member activity · RM 156.45