Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00274
VM0000274Goldmember274@example.test · +601110000274 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,782
Current loyalty balance
Lifetime Spend
RM 3,478
Across 21 visits
Total Visits
21
Since 2025-07-14
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,782 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 3
Outlet purchase
2026-06-27 · Member activity · RM 105.00
App session
2026-06-15 · OPLUMO Outlet 3
Points credited
2026-06-03 · Member activity · RM 119.00
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 3
Outlet purchase
2026-05-10 · Member activity · RM 133.00
Points credited
2026-04-28 · OPLUMO Outlet 3
Outlet purchase
2026-04-16 · Member activity · RM 147.00