Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00298
VM0000298Silvermember298@example.test · +601110000298 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,085
Current loyalty balance
Lifetime Spend
RM 1,356
Across 35 visits
Total Visits
35
Since 2024-10-28
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
99d
2026-07-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,085 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 10
Outlet purchase
2026-06-20 · Member activity · RM 28.50
App session
2026-06-08 · OPLUMO Outlet 10
Points credited
2026-05-27 · Member activity · RM 32.30
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 10
Outlet purchase
2026-05-03 · Member activity · RM 36.10
Points credited
2026-04-21 · OPLUMO Outlet 10
Outlet purchase
2026-04-09 · Member activity · RM 39.90