Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 00303
VM0000303Goldmember303@example.test · +601110000303 · Preferred outlet: OPLUMO Outlet 15
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,502
Current loyalty balance
Lifetime Spend
RM 3,128
Across 34 visits
Total Visits
34
Since 2025-01-10
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,502 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 15
Outlet purchase
2026-08-15 · Member activity · RM 73.50
App session
2026-08-03 · OPLUMO Outlet 15
Points credited
2026-07-22 · Member activity · RM 83.30
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 15
Outlet purchase
2026-06-28 · Member activity · RM 93.10
Points credited
2026-06-16 · OPLUMO Outlet 15
Outlet purchase
2026-06-04 · Member activity · RM 102.90