Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00304
VM0000304Goldmember304@example.test · +601110000304 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
4,244
Current loyalty balance
Lifetime Spend
RM 5,306
Across 40 visits
Total Visits
40
Since 2024-08-04
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
94d
2026-07-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,244 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 16
Outlet purchase
2026-06-25 · Member activity · RM 86.25
App session
2026-06-13 · OPLUMO Outlet 16
Points credited
2026-06-01 · Member activity · RM 97.75
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 16
Outlet purchase
2026-05-08 · Member activity · RM 109.25
Points credited
2026-04-26 · OPLUMO Outlet 16
Outlet purchase
2026-04-14 · Member activity · RM 120.75