Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00305
VM0000305Membermember305@example.test · +601110000305 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
802
Current loyalty balance
Lifetime Spend
RM 1,003
Across 28 visits
Total Visits
28
Since 2025-05-04
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
802 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 17
Outlet purchase
2026-08-21 · Member activity · RM 27.75
App session
2026-08-09 · OPLUMO Outlet 17
Points credited
2026-07-28 · Member activity · RM 31.45
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 17
Outlet purchase
2026-07-04 · Member activity · RM 35.15
Points credited
2026-06-22 · OPLUMO Outlet 17
Outlet purchase
2026-06-10 · Member activity · RM 38.85