Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 03127
VM0003127Platinummember3127@example.test · +601110003127 · Preferred outlet: OPLUMO Outlet 17
Birthday SoonLunch
Consent Status
Opted In
Points Balance
5,279
Current loyalty balance
Lifetime Spend
RM 6,599
Across 33 visits
Total Visits
33
Since 2024-10-31
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,279 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 17
Outlet purchase
2026-05-18 · Member activity · RM 121.50
App session
2026-05-06 · OPLUMO Outlet 17
Points credited
2026-04-24 · Member activity · RM 137.70
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 17
Outlet purchase
2026-03-31 · Member activity · RM 153.90
Points credited
2026-03-19 · OPLUMO Outlet 17
Outlet purchase
2026-03-07 · Member activity · RM 170.10