Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00313
VM0000313Membermember313@example.test · +601110000313 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
596
Current loyalty balance
Lifetime Spend
RM 746
Across 5 visits
Total Visits
5
Since 2026-05-02
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
88d
2026-07-13
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
596 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 8
Outlet purchase
2026-07-01 · Member activity · RM 99.00
App session
2026-06-19 · OPLUMO Outlet 8
Points credited
2026-06-07 · Member activity · RM 112.20
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 8
Outlet purchase
2026-05-14 · Member activity · RM 125.40
Points credited
2026-05-02 · OPLUMO Outlet 8
Outlet purchase
2026-04-20 · Member activity · RM 138.60