Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 00323
VM0000323Silvermember323@example.test · +601110000323 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
1,858
Current loyalty balance
Lifetime Spend
RM 2,323
Across 24 visits
Total Visits
24
Since 2025-07-19
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
33d
2026-09-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,858 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 1
Outlet purchase
2026-08-25 · Member activity · RM 69.75
App session
2026-08-13 · OPLUMO Outlet 1
Points credited
2026-08-01 · Member activity · RM 79.05
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 1
Outlet purchase
2026-07-08 · Member activity · RM 88.35
Points credited
2026-06-26 · OPLUMO Outlet 1
Outlet purchase
2026-06-14 · Member activity · RM 97.65