Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00402
VM0000402Membermember402@example.test · +601110000402 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
394
Current loyalty balance
Lifetime Spend
RM 493
Across 4 visits
Total Visits
4
Since 2026-06-07
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
70d
2026-07-31
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
394 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 12
Outlet purchase
2026-07-19 · Member activity · RM 87.75
App session
2026-07-07 · OPLUMO Outlet 12
Points credited
2026-06-25 · Member activity · RM 99.45
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 12
Outlet purchase
2026-06-01 · Member activity · RM 111.15
Points credited
2026-05-20 · OPLUMO Outlet 12
Outlet purchase
2026-05-08 · Member activity · RM 122.85