Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00041
VM0000041Membermember41@example.test · +601110000041 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
552
Current loyalty balance
Lifetime Spend
RM 691
Across 5 visits
Total Visits
5
Since 2026-03-03
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
148d
2026-05-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
552 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 8
Outlet purchase
2026-05-02 · Member activity · RM 90.75
App session
2026-04-20 · OPLUMO Outlet 8
Points credited
2026-04-08 · Member activity · RM 102.85
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 8
Outlet purchase
2026-03-15 · Member activity · RM 114.95
Points credited
2026-03-03 · OPLUMO Outlet 8
Outlet purchase
2026-02-19 · Member activity · RM 127.05