Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00414
VM0000414Membermember414@example.test · +601110000414 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
329
Current loyalty balance
Lifetime Spend
RM 412
Across 6 visits
Total Visits
6
Since 2026-06-03
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
329 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 7
Outlet purchase
2026-08-20 · Member activity · RM 45.75
App session
2026-08-08 · OPLUMO Outlet 7
Points credited
2026-07-27 · Member activity · RM 51.85
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 7
Outlet purchase
2026-07-03 · Member activity · RM 57.95
Points credited
2026-06-21 · OPLUMO Outlet 7
Outlet purchase
2026-06-09 · Member activity · RM 64.05