Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00424
VM0000424Silvermember424@example.test · +601110000424 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,534
Current loyalty balance
Lifetime Spend
RM 1,919
Across 28 visits
Total Visits
28
Since 2025-01-05
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
156d
2026-05-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,534 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 17
Outlet purchase
2026-04-24 · Member activity · RM 64.50
App session
2026-04-12 · OPLUMO Outlet 17
Points credited
2026-03-31 · Member activity · RM 73.10
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 17
Outlet purchase
2026-03-07 · Member activity · RM 81.70
Points credited
2026-02-23 · OPLUMO Outlet 17
Outlet purchase
2026-02-11 · Member activity · RM 90.30