Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00430
VM0000430Silvermember430@example.test · +601110000430 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
1,525
Current loyalty balance
Lifetime Spend
RM 1,907
Across 15 visits
Total Visits
15
Since 2025-12-17
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
44d
2026-08-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,525 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 6
Outlet purchase
2026-08-14 · Member activity · RM 77.25
App session
2026-08-02 · OPLUMO Outlet 6
Points credited
2026-07-21 · Member activity · RM 87.55
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 6
Outlet purchase
2026-06-27 · Member activity · RM 97.85
Points credited
2026-06-15 · OPLUMO Outlet 6
Outlet purchase
2026-06-03 · Member activity · RM 108.15