Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00436
VM0000436Silvermember436@example.test · +601110000436 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,842
Current loyalty balance
Lifetime Spend
RM 2,303
Across 34 visits
Total Visits
34
Since 2024-10-28
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,842 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 12
Outlet purchase
2026-06-02 · Member activity · RM 44.25
App session
2026-05-21 · OPLUMO Outlet 12
Points credited
2026-05-09 · Member activity · RM 50.15
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 12
Outlet purchase
2026-04-15 · Member activity · RM 56.05
Points credited
2026-04-03 · OPLUMO Outlet 12
Outlet purchase
2026-03-22 · Member activity · RM 61.95