Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00438
VM0000438Membermember438@example.test · +601110000438 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
602
Current loyalty balance
Lifetime Spend
RM 753
Across 18 visits
Total Visits
18
Since 2025-12-06
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
602 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 14
Outlet purchase
2026-09-26 · Member activity · RM 27.00
App session
2026-09-14 · OPLUMO Outlet 14
Points credited
2026-09-02 · Member activity · RM 30.60
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 14
Outlet purchase
2026-08-09 · Member activity · RM 34.20
Points credited
2026-07-28 · OPLUMO Outlet 14
Outlet purchase
2026-07-16 · Member activity · RM 37.80