Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00444
VM0000444Silvermember444@example.test · +601110000444 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,654
Current loyalty balance
Lifetime Spend
RM 2,068
Across 24 visits
Total Visits
24
Since 2025-02-23
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,654 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 3
Outlet purchase
2026-04-01 · Member activity · RM 64.50
App session
2026-03-20 · OPLUMO Outlet 3
Points credited
2026-03-08 · Member activity · RM 73.10
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 3
Outlet purchase
2026-02-12 · Member activity · RM 81.70
Points credited
2026-01-31 · OPLUMO Outlet 3
Outlet purchase
2026-01-19 · Member activity · RM 90.30