Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00449
VM0000449Membermember449@example.test · +601110000449 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted Out
Points Balance
369
Current loyalty balance
Lifetime Spend
RM 462
Across 4 visits
Total Visits
4
Since 2026-03-22
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
369 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 8
Outlet purchase
2026-05-03 · Member activity · RM 114.75
App session
2026-04-21 · OPLUMO Outlet 8
Points credited
2026-04-09 · Member activity · RM 130.05
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 8
Outlet purchase
2026-03-16 · Member activity · RM 145.35
Points credited
2026-03-04 · OPLUMO Outlet 8
Outlet purchase
2026-02-20 · Member activity · RM 160.65