Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00450
VM0000450Membermember450@example.test · +601110000450 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
224
Current loyalty balance
Lifetime Spend
RM 280
Across 9 visits
Total Visits
9
Since 2026-01-27
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
111d
2026-06-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
224 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 9
Outlet purchase
2026-06-08 · Member activity · RM 24.00
App session
2026-05-27 · OPLUMO Outlet 9
Points credited
2026-05-15 · Member activity · RM 27.20
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 9
Outlet purchase
2026-04-21 · Member activity · RM 30.40
Points credited
2026-04-09 · OPLUMO Outlet 9
Outlet purchase
2026-03-28 · Member activity · RM 33.60