Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00454
VM0000454Goldmember454@example.test · +601110000454 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
4,254
Current loyalty balance
Lifetime Spend
RM 5,318
Across 39 visits
Total Visits
39
Since 2024-08-07
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
109d
2026-06-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,254 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 13
Outlet purchase
2026-06-10 · Member activity · RM 106.50
App session
2026-05-29 · OPLUMO Outlet 13
Points credited
2026-05-17 · Member activity · RM 120.70
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 13
Outlet purchase
2026-04-23 · Member activity · RM 134.90
Points credited
2026-04-11 · OPLUMO Outlet 13
Outlet purchase
2026-03-30 · Member activity · RM 149.10